{"id":12174,"date":"2024-07-22T09:28:24","date_gmt":"2024-07-22T16:28:24","guid":{"rendered":"https:\/\/www.planetdds.com\/?post_type=client_stories&#038;p=11117"},"modified":"2025-09-05T10:27:26","modified_gmt":"2025-09-05T17:27:26","slug":"progressive-dental-management-scales-with-denticon","status":"publish","type":"client_stories","link":"https:\/\/www.planetdds.com\/client-stories\/progressive-dental-management-scales-with-denticon\/","title":{"rendered":"Progressive Dental Management Successfully Scales with Denticon"},"content":{"rendered":"<p><a href=\"https:\/\/www.pdmdental.com\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Progressive Dental Management<\/span><\/a><span data-contrast=\"auto\"> (PDM, formerly Perfect Dental Management) is a multi-location dental service organization (<a href=\"https:\/\/www.planetdds.com\/blog\/dso-discussions-consolidation-operational-efficiency-and-the-future-of-dentistry\/\" target=\"_blank\" rel=\"noopener\">DSO<\/a>) in the New England area co-founded by Dmitry Burshteyn in 2011. With a growing network of dentistry and multi-specialty practices, the company was looking for a <a href=\"https:\/\/www.planetdds.com\/blog\/the-ease-of-adopting-cloud-based-practice-management\/\" target=\"_blank\" rel=\"noopener\">cloud-based dental management solution<\/a>\u00a0that could help scale the business. It also had to provide top-notch patient and employee experience.<\/span><\/p>\n<p><span data-contrast=\"auto\">With Planet DDS <a href=\"https:\/\/www.planetdds.com\/solutions\/denticon\/\" target=\"_blank\" rel=\"noopener\">Denticon Practice Management<\/a>, PDM found what it was looking for:\u202f\u201cI only wish we had begun using Denticon from the very beginning,\u201d said Burshteyn, who shared what led him to choose Denticon to support staff, patients, and a growing practice.<\/span><span data-contrast=\"none\">\u202f\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Dental Management and Scaling Challenges <\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">From the start, Burshteyn sought a solution that could take his practice from ten locations to one hundred. His growth objectives required seamless communication and collaboration capabilities for multiple dental clinics.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Prior to onboarding Denticon, PDM was relying on outdated servers that made it challenging to support multiple locations and provide a seamless patient experience. <a href=\"https:\/\/www.planetdds.com\/blog\/cloud-based-vs-on-premise\/\" target=\"_blank\" rel=\"noopener\">Onsite servers<\/a> were not readily accessible, prone to data loss, and lacking robust practice management features.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Burshteyn quickly realized that a comprehensive, cloud-based practice management plan was essential for long-term growth.\u202f\u201cDenticon has been a huge win for us. Having a cloud-based solution took away the bottleneck of servers,\u201d Burshteyn explained.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cI had spent so much time, money, and resources building infrastructure, but I realized it starts with the practice management solution,\u201d Burshteyn continued. \u201cYou need to start with a solution like Denticon that can scale with you. It is so important to focus on where you want to be tomorrow, not just today.\u201d\u202f\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Cloud-Based Practice Management Features<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Progressive Dental Management was quickly able to leverage cloud-based technologies to scale and optimize the business, highlighting these optimal Denticon features:\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Seamless collaboration:<\/span><\/b><span data-contrast=\"auto\"> The cloud-based functionality facilitates communication and enables providers, specialists, and administrators to access information from anywhere.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Customized workflows: <\/span><\/b><span data-contrast=\"auto\">From appointment scheduling to billing, teams can tailor their workflows to meet the specific needs of each practice.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Reporting modules:<\/span><\/b><span data-contrast=\"auto\"> Reports provide valuable insights, enabling dental practices to track performance metrics, identify areas for improvement, and implement best practices.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Centralized and secure data<\/span><\/b><span data-contrast=\"auto\">: Patient information is securely accessible, supporting all dental specialties, scheduling, online payments, patient records, and more.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Revenue cycle management:<\/span><\/b><span data-contrast=\"auto\"> The <a href=\"https:\/\/www.planetdds.com\/blog\/roi-module-pms\/\" target=\"_blank\" rel=\"noopener\">RCM<\/a> feature helps to reduce billing errors, improve cash flow, and provide transparency to improve patient and staff experience.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u201cWith Denticon, the amount of time we save and efficiencies we\u2019ve realized across all tasks is immeasurable, making cloud-based management software my number one tip to <a href=\"https:\/\/www.planetdds.com\/blog\/denticon-pricing-for-dsos-of-the-why-denticon-series\/\" target=\"_blank\" rel=\"noopener\">save time and money<\/a>,&#8221; said Burshteyn.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Focusing on Superior Dental Patient Care<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">With multiple practices and a rapid rate of growth, the dental practice management solution needed to put patient care at the forefront. And it should be seamless, with data secure and accessible at all locations.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cPreviously, it wasn\u2019t as smooth of a process when a patient moved and went to a different office within our organization,\u201d Burshteyn explained. \u201cNow, with Denticon, it doesn\u2019t matter which office patients visit because we have everything accessible at each location. It\u2019s easier for us and a much better experience for our patients.\u201d\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cWith its cloud-based infrastructure, collaborative tools, and customizable features, Denticon has empowered us to deliver exceptional patient care while driving efficiency and innovation across our organization,\u201d said Burshteyn.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Supporting Dental Clinicians and Administrators<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Before implementation, staff buy-in was essential to Burshteyn, who wanted to meet the requirements of clinicians and internal teams. \u201cI believe we\u2019ve had strong growth because we\u2019ve listened to the needs of our providers, clinical staff, and support staff,\u201d said Burshteyn.\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Planet DDS was able to support PDM through the entire transition, answering all questions and ensuring everyone felt comfortable and competent using Denticon.\u202f\u201cIt\u2019s a team effort,\u201d Burshteyn explained. \u201cDenticon helped with this tremendously because it\u2019s designed to match the needs of DSOs, dentists, and staff.\u201d\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In addition, Burshteyn found collaboration even easier with providers outside of their practice. \u201cDenticon has allowed for more collaboration between providers, specifically specialists when <a href=\"https:\/\/www.planetdds.com\/blog\/revolutionizing-external-referral-management\/\" target=\"_blank\" rel=\"noopener\">receiving referrals<\/a>,\u201d said Burshteyn explained. \u201cWith the cloud platform, specialists who hadn\u2019t yet seen the patients could review patient records and X-rays from anywhere to prepare for upcoming appointments.\u201d\u202f\u202f\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cDenticon is an all-in-one solution that gives us a lot more insight without having to use a lot of third-party tools,\u201d Burshteyn said. \u201cPlanet DDS takes our feedback . . . and takes it seriously and uses it often.\u201d\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Revolutionizing Dental Management<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:160,&quot;335559739&quot;:80,&quot;335559740&quot;:278}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Burshteyn credits Denticon Practice Management with helping Progressive Dental Management scale while increasing collaboration and improving overall patient care.\u00a0 <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cDenticon has been more than just a practice management solution for us<\/span><span data-contrast=\"auto\">; <\/span><span data-contrast=\"auto\">it&#8217;s been our foundation that fuels our success, and the Planet DDS team has been our partner in growth,\u201d said Burshteyn, who recommends Denticon to any dental practice looking to elevate their operations and patient experience. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">\u201cIt is a solution that is not just keeping pace with change but driving it forward,\u201d Burshteyn said. \u201cInformation is power, and Denticon has provided us with the data and tools to transform our dental practice and propel us into the future of dentistry.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h2>Ready to Transform Your Dental Practice?<\/h2>\n<p><a href=\"https:\/\/www.planetdds.com\/book-a-demo\/?utm_campaign=WC-2024-06-PDDS-progressive-dental-management-case-study&amp;utm_medium=ebook&amp;utm_source=organic-web&amp;utm_term=&amp;utm_cta=get-demo&amp;utm_content=pdds\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\"><strong>Contact our team<\/strong><\/span><\/a><span data-contrast=\"auto\"> to learn more about Denticon Practice Management and other Planet DDS solutions.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Download the case study here: \u202f<\/span><strong><a href=\"https:\/\/www.planetdds.com\/wp-content\/uploads\/2024\/07\/CASE-STUDY-Denticon-Progressive-Dental.pdf\" target=\"_blank\" rel=\"noopener\">Progressive Dental Management<\/a><\/strong><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"featured_media":12184,"template":"","categories":[1561,379],"tags":[27,329,13,43,289,68,57,147,1217,152],"content-type":[1568],"product":[1566],"class_list":["post-12174","client_stories","type-client_stories","status-publish","has-post-thumbnail","hentry","category-case-study","category-denticon","tag-dental-practice","tag-denticon","tag-dentistry","tag-dso","tag-patient-care","tag-patients","tag-planet-dds","tag-practice-management","tag-rcm","tag-technology","content-type-case-study","product-denticon"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories\/12174","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/client_stories"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/12184"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=12174"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=12174"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=12174"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/content-type?post=12174"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/product?post=12174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}