{"id":12175,"date":"2024-08-07T12:26:23","date_gmt":"2024-08-07T19:26:23","guid":{"rendered":"https:\/\/www.planetdds.com\/?post_type=client_stories&p=11184"},"modified":"2025-09-05T10:26:32","modified_gmt":"2025-09-05T17:26:32","slug":"denticon-streamlines-operations-affinity-dental-management","status":"publish","type":"client_stories","link":"https:\/\/www.planetdds.com\/client-stories\/denticon-streamlines-operations-affinity-dental-management\/","title":{"rendered":"How Denticon Streamlines Operations for Affinity Dental Management"},"content":{"rendered":"

Affinity Dental Management<\/span><\/a> is a dental practice management organization that has provided comprehensive management and administrative support service since 1999. With forty-five locations throughout New England, New York, and Connecticut, the business has grown through affiliations and new practice openings, building a strategic network that offers general and specialty dental services.<\/span>\u00a0<\/span><\/p>\n

At Affinity, growing strong personal relationships with participating professionals while respecting the culture of each individual practice is at the core of the Affinity experience.<\/span>\u00a0<\/span><\/p>\n

Managing DSO Operations\u00a0<\/span><\/h2>\n

Affinity Dental Management Operations Manager Kylie Polchynsky is uniquely positioned to explain how Denticon<\/a> helps dental service organizations (DSOs<\/a>) streamline operations to improve patient care and office management. Over the last eight years, Polchynsky has trained teams to use Denticon at two major DSOs. <\/span>\u00a0<\/span><\/p>\n

Prior to her role as operations manager for Affinity Dental Management<\/span>, <\/span>Polchynsky was regional manager and front office training manager for <\/span>Dental365<\/span><\/a>, where she supported training for converting more than one-hundred offices to Denticon<\/span>.\u00a0<\/span><\/p>\n

Now at Affinity, Polchynsky shared the benefits she and her teams have experienced while using the Denticon cloud-based dental practice management solution<\/a>, emphasizing its user-friendly interface, flexibility, and robust features that enhance treatment planning, reporting, and overall patient care.<\/span>\u00a0<\/span><\/p>\n

Download the Affinity Dental Management Case Study<\/a>\u00a0<\/strong><\/p>\n

Flexibility to Support DSOs<\/span>\u00a0<\/span><\/h2>\n

Denticon provides DSOs with the ability to utilize the platform in ways that best align with their needs and use cases. Having trained so many people how to transition from legacy software programs to Denticon<\/span>, <\/span>Polchynsky discussed what sets the software apart from other dental practice management solutions.<\/span>\u00a0<\/span><\/p>\n

\u201cEvery software is different, and Denticon is very user friendly,\u201d Polchynsky explained. \u201cIt\u2019s flexible and allows you to do one task a few different ways, which has made it easier for teams and offices new to Denticon.\u201d <\/span><\/p>\n

This functionality is crucial for DSOs with staff members across multiple offices who have different learning styles and work preferences. Denticon facilitates a smoother transition for new users.<\/span>\u00a0<\/span><\/p>\n

Dental Management and Treatment Planning\u00a0<\/span>\u00a0<\/span><\/h2>\n

Unlike other practice management<\/a> software that requires manual entry, the Denticon treatment planning feature automats pricing adjustments when changing treatment plans. This provides financial clarity to patients while ensuring accurate and efficient planning.<\/span>\u00a0<\/span><\/p>\n

\u201c<\/span>Denticon is especially useful in treatment planning,\u201d Polchynsky said. \u201cYou can easily re-estimate the treatment plan, and you can see right there what the insurance is estimated to cover and what the patient copay would be. In other software, you don’t have the ability to go in and re-estimate. You have to enter everything manually.\u201d <\/span><\/p>\n

The operational efficiency<\/a> enabled by Denticon translates into greater convenience for Affinity and the patients as well. In addition to financial clarity when explaining treatment plans, Denticon supports an easy and intuitive digital patient experience<\/a>, such as being able to sign forms electronically and make online payments.<\/span>\u00a0<\/span><\/p>\n

Advanced Dental Reporting and Scheduling<\/span><\/h2>\n

Denticon offers dynamic reporting features, empowering DSOs with valuable operational insights. The practice management software has many reporting options, which is rewarding for dental teams to be able to easily access that information.\u00a0<\/span>\u00a0<\/span><\/p>\n

\u201cNew users are amazed to see reporting features they didn\u2019t have access to in other practice management software solutions,\u201d said Polychynsky.\u00a0\u201c <\/span>Quick Fill<\/span><\/a> is one of my favorite features. Having that support to easily fill in schedules and the short-notice list is so useful. Denticon has just about every report you could be looking for in a dental practice.\u201d<\/span>\u00a0<\/span><\/p>\n

Denticon reporting features are instrumental in maintaining productive schedules and filling gaps due to cancellations or no-shows. These tools help optimize the hygienist’s and doctor\u2019s schedules to ensure all of Affinity\u2019s offices run smoothly.<\/span>\u00a0<\/span><\/p>\n

Effective Dental Team Support and Training<\/span>\u00a0<\/span><\/h2>\n

When it comes to onboarding and continued support, Polchynsky found that Planet DDS delivers exactly what her teams need. With quick and efficient responses, Polchynsky and her staff have always been able to get help, whether from a member of the Planet DDS or from its extensive resource library.<\/span>\u00a0<\/span><\/p>\n

\u201cThe Planet DDS support team has always provided quick responses,\u201d Polchynsky said. \u201cIf I\u2019m not sure of something, I can easily go to the Help Portal<\/a> to get my answer. I always train our offices to use these resources. This helps keep our team self-sufficient, and they know exactly where to go to ask questions if they need more support.\u201d<\/span>\u00a0<\/span><\/p>\n

Streamlined Collaboration Across Multiple Offices<\/span>\u00a0<\/span><\/h2>\n

As Affinity Dental Management continues to scale, streamlined collaboration across offices has become crucial to its success. The cloud-based platform helps keep DSOs connected, allowing for cohesive reporting, as well as access to scheduling<\/a> and patient information.<\/span>\u00a0<\/span><\/p>\n

\u201cSome of our doctors work at multiple offices,\u201d Polchynsky explained. \u201cIf a patient wants to see a specific doctor, we can access schedules at all locations, so we are able to best accommodate our patients and easily schedule them with any office. We\u2019re a team, and Denticon being cloud-based makes this process so efficient, and everyone is able to support each other.\u201d<\/span> \u00a0<\/span><\/p>\n

Denticon for Dental Management<\/span>\u00a0<\/span><\/h2>\n

By enabling better scheduling, reporting, and collaboration, Denticon not only increases efficiency but also fosters a supportive and productive environment for DSO administrative teams and patients alike.<\/span>\u00a0<\/span><\/p>\n

\u201cI\u2019ve been very happy with Denticon over the last eight years, and I would definitely recommend Denticon and Planet DDS,\u201d Polchynsky said. \u201cIn fact, I just recommended it to an old friend who is starting a dental practice. One of the things I told them is that Denticon is very efficient, and it\u2019s backed up by friendly, knowledgeable, and wonderful support staff. It\u2019s allowed me to treat patients in a more effective and impactful way, and I\u2019d say it\u2019s the future of dentistry.\u201d<\/span>\u00a0<\/span><\/p>\n

Want to learn more? <\/span>Set up a free demo<\/a><\/strong> of Denticon <\/span>or other Planet DDS solutions to help you grow your dental practice and enhance patient care. <\/span>\u00a0<\/span><\/p>\n

Download the case study here: Affinity Dental Management Case Study<\/strong><\/a><\/p>\n","protected":false},"featured_media":11469,"template":"","categories":[54,8,1427,1414,379,1437,164,128,1416,307,88,146,1417],"tags":[472,329,13,43,68,57,147,152],"content-type":[],"product":[1566],"class_list":["post-12175","client_stories","type-client_stories","status-publish","has-post-thumbnail","hentry","category-cloud-software","category-dental-cloud-technology","category-dental-service-organization","category-dentalos","category-denticon","category-denticon-support","category-dentists","category-dso","category-growth","category-patients","category-planet-dds","category-practice-management","category-technology","tag-cloud-based-solution","tag-denticon","tag-dentistry","tag-dso","tag-patients","tag-planet-dds","tag-practice-management","tag-technology","product-denticon"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories\/12175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/client_stories"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/11469"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=12175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=12175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=12175"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/content-type?post=12175"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/product?post=12175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}