{"id":12207,"date":"2024-05-02T14:19:45","date_gmt":"2024-05-02T21:19:45","guid":{"rendered":"https:\/\/www.planetdds.com\/?post_type=resources&amp;p=11037"},"modified":"2024-05-02T14:19:45","modified_gmt":"2024-05-02T21:19:45","slug":"jan-jaffer-on-the-importance-of-culture-and-values-when-maintaining-a-strong-dental-team","status":"publish","type":"resources","link":"https:\/\/www.planetdds.com\/resources\/jan-jaffer-on-the-importance-of-culture-and-values-when-maintaining-a-strong-dental-team\/","title":{"rendered":"Jan Jaffer on the Importance of Culture and Values When Maintaining a Strong Dental Team"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In this episode of The Dental Economist Show, host Mike Huffaker is joined by Jan Jaffer, CEO of TREC Dental.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Join them as they discuss:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The importance of culture<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Different approaches to growth<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prioritizing patient care<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The future of dentistry<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Work-life balance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bonuses<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">And more!<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Jan Jaffer is the CEO and CVO at TREC Dental, a group of twenty socially conscious, value-based dental clinics in Calgary and the surrounding area. In 2018, TREC Dental partnered with the charity CUPS to operate a free dental clinic in Calgary, providing care to some of Calgary&#8217;s neediest citizens. Jan is also a lecturer with Straumann Dental and a renowned keynote speaker.\u00a0<\/span><\/p>\n<p><b> What is TREC? &#8211; <\/b><span style=\"font-weight: 400;\">The name of Jan\u2019s company TREC is an acronym that stands for Teamwork, Respect, Exceptional Dentistry, and Continuous and Never-Ending Improvement. He says that these four core values lie right at the heart of what he\u2019s trying to do with this organization. Jan stresses that these qualities are in order of importance, saying that everything starts with teamwork. He believes that dentists are less important than the patients and less important than teamwork, despite this occasionally being \u201chard for some dentists to swallow because the ego gets in the way\u201d!<\/span><\/p>\n<p><b>The Drawbacks of Bonuses &#8211;<\/b><span style=\"font-weight: 400;\"> Jan challenges the traditional use of bonuses and incentives in the dental industry, stating that they do not offer bonuses to their team members. Instead, they focus on fair compensation and other forms of motivation, such as team development and social responsibility. If bonuses are reached by meeting targets, Jan warns that this might lead to dentists prioritizing financial gain over patient care\u2014Jan suggests an example of drilling on teeth that don&#8217;t require drilling in order to hit the target.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>The Harsh Reality of Turnover &#8211;<\/b><span style=\"font-weight: 400;\"> Even companies with the most rigorous of hiring practices can occasionally hire people that aren\u2019t the right fit. When this happens, Jan stresses the need to make tough decisions about letting someone go. A staff member might be highly skilled or well-liked, but if they don\u2019t align with the values of a practice, there will be problems down the line\u2014patient care must come first.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>The Future of Dentistry &#8211; <\/b><span style=\"font-weight: 400;\">Jan says that the dental industry is in a good place right now, but still has room for improvement. He emphasizes that more people must become aware of the mouth-body connection, and that this will, in turn, allow people to lead healthier lives. It\u2019s also important that DSOs must focus on the patient, then focus on the team, and <\/span><i><span style=\"font-weight: 400;\">then<\/span><\/i><span style=\"font-weight: 400;\"> be successful, rather than attempting to reverse-engineer this. Finally, Jan notes that DSOs should be run by dentists, and not lawyers or business professionals.<\/span><\/p>\n<p><iframe loading=\"lazy\" title=\"Jan Jaffer on the Importance of Culture and Values When Maintaining a Strong Dental Team\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/aAsDbx-1W8I?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>Like and subscribe wherever you listen to podcasts:<br \/>\n<a href=\"https:\/\/podcasts.apple.com\/us\/podcast\/the-dental-economist-show\/id1725109317\" target=\"_blank\" rel=\"noopener\">Apple Podcasts<\/a> | <a href=\"https:\/\/open.spotify.com\/show\/2GG6pL2h3sSuoWYmPWDCKw\" target=\"_blank\" rel=\"noopener\">Spotify<\/a> | <a href=\"https:\/\/podcasts.bcast.fm\/the-dental-economist-show\" target=\"_blank\" rel=\"noopener\">bCast<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this episode of The Dental Economist Show, host Mike Huffaker is joined by Jan Jaffer, CEO of TREC Dental.\u00a0 Join them as they discuss:\u00a0 The importance of culture Different&#8230;<\/p>\n","protected":false},"featured_media":12248,"template":"","categories":[],"tags":[],"resource_type":[1336],"class_list":["post-12207","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource_type-podcast"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/resources\/12207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/resources"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/12248"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=12207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=12207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=12207"},{"taxonomy":"resource_type","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/resource_type?post=12207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}