{"id":13997,"date":"2025-02-04T17:03:59","date_gmt":"2025-02-05T01:03:59","guid":{"rendered":"https:\/\/www.planetdds.com\/?p=13997"},"modified":"2025-09-26T16:28:00","modified_gmt":"2025-09-26T23:28:00","slug":"partnering-for-success-2025-planet-dds-ceo","status":"publish","type":"post","link":"https:\/\/www.planetdds.com\/blog\/partnering-for-success-2025-planet-dds-ceo\/","title":{"rendered":"Partnering for Success in 2025: A Message from Our Planet DDS CEO"},"content":{"rendered":"\n<p>While much has evolved at <a href=\"https:\/\/www.planetdds.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Planet DDS<\/a> since our founding over twenty years ago, some things remain unchanged. We began with a bold vision to break down barriers in dental software for our customers, and that spirit of innovation and progress still drives us today.&nbsp;<\/p>\n\n\n\n<p>In 2024, our team achieved significant milestones. Guided by our strategy, values, and mission, we\u2019re moving faster than ever in 2025 to shape the future of dental enterprise solutions.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-left has-lightest-blue-background-color has-background\">&#8220;As we settle into the new year, I want to personally thank our customers for the trust you\u2019ve placed in us as your partner in growth. Whether you\u2019ve been with us for years or you are just beginning your journey with Planet DDS, your collaboration with us inspires everything that we do. This year marks the beginning of an exciting new chapter, and we are more committed than ever to helping dental businesses achieve unprecedented growth and success.&#8221;&nbsp;\u2014Eric Giesecke, CEO of Planet DDS<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Strengthening Our Platform and Team to Support You&nbsp;<\/h2>\n\n\n\n<p class=\"has-text-align-left\">As we continue to grow, our focus remains on delivering innovative solutions and strengthening the foundation that supports your success. In the last year, we made significant strides in product development, infrastructure enhancements, and leadership expansion to better serve DSOs and dental groups. Here\u2019s a look at some of the key advancements we\u2019ve made:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product innovations: <\/strong>We launched <a href=\"https:\/\/www.planetdds.com\/resources\/dentalos-powers-dental-businesses\/\" target=\"_blank\" rel=\"noreferrer noopener\">DentalOS\u2122<\/a>, the industry&#8217;s first dental operating system built for DSOs, featuring an open API platform that sets new benchmarks for data integrity and workflow efficiency. We developed new integrations between <a href=\"https:\/\/www.planetdds.com\/cloud9\/\" target=\"_blank\" rel=\"noreferrer noopener\">Cloud 9<\/a> and <a href=\"https:\/\/www.planetdds.com\/apteryx\/\" target=\"_blank\" rel=\"noreferrer noopener\">Apteryx<\/a> to improve data accuracy and streamline workflows. We rolled out new AI workflows, delivering operational insights to help you access the data you need more quickly.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Here&#8217;s how DentalOS can work for your business:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-wistia-inc wp-block-embed-wistia-inc wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Eric 2025_Dental OS Video\" src=\"https:\/\/fast.wistia.net\/embed\/iframe\/x7vy2st2zm?dnt=1#?secret=XTlrgj0Iqk\" data-secret=\"XTlrgj0Iqk\" frameborder=\"0\" scrolling=\"no\" width=\"500\" height=\"281\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Other strategic developments include: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enhanced reliability and performance:<\/strong> We&#8217;ve made significant investments to increase the reliability and performance of our solutions, ensuring they deliver a consistent experience for you.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Robust security and cloud infrastructure:<\/strong> We strengthened our cloud infrastructure to improve our security posture, shorten recovery times, reduce application latency, and provide cloud redundancy to keep your data secure and accessible, even during unexpected disruptions.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Architectural enhancements<\/strong>: We\u2019ve also invested heavily into making our solutions more fault-tolerant with code refactoring and architectural efforts.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Trusted by industry leaders: <\/strong>We\u2019re proud to now serve half of the top fifty largest DSOs in the country, a testament to the trust that dental organizations place in our solutions.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Leadership additions:<\/strong> We welcomed new <a href=\"https:\/\/www.planetdds.com\/leadership\/\" target=\"_blank\" rel=\"noreferrer noopener\">leaders<\/a>, including Chief Operating Officer Matt Zelen, Vice President of Professional Services Molly Gapp, Vice President of Account Management Andrew Pullman, and Vice President of Support Bobby Spilka, who are passionate advocates for streamlining your implementation, support and day-to-day customer experience with Planet DDS.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"has-light-gray-background-color has-background\">&#8220;Every day, I feel fortunate to work alongside a team of individuals who live out our core values to support our customers. In 2024, we added many talented individuals to our team and saw new leaders join our ranks. Our team\u2019s unwavering dedication to delivering better solutions and experiences for our customers inspires me daily, and I\u2019m deeply grateful for the opportunity to lead such a mission-driven group.&#8221; \u2014Eric Giesecke, CEO of Planet DDS<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">New Advancements in Technology<\/h2>\n\n\n\n<p>As we look ahead, we\u2019re excited to deliver new <a href=\"https:\/\/www.planetdds.com\/blog\/dso-leaders-explore-key-technologies-for-2025\/\" data-type=\"post\" data-id=\"13744\" target=\"_blank\" rel=\"noreferrer noopener\">technological<\/a> advancements that will enhance Denticon, Apteryx, and Cloud 9, helping your team work smarter and more efficiently. Here&#8217;s a sneak peek of what&#8217;s coming up next: <\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-wistia-inc wp-block-embed-wistia-inc wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Eric 2025_PDDS overview Video\" src=\"https:\/\/fast.wistia.net\/embed\/iframe\/gs8w1i36oa?dnt=1#?secret=yUVpyj9sTJ\" data-secret=\"yUVpyj9sTJ\" frameborder=\"0\" scrolling=\"no\" width=\"500\" height=\"281\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI Assist: <\/strong>We just launched <a href=\"https:\/\/www.planetdds.com\/newsroom\/planet-dds-and-pearl-redefine-dental-care-standards-with-ai-assist\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Assist<\/a>, which delivers AI-driven insights directly into your clinical workflow, highlighting key treatment opportunities for better care decisions.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Planet DDS Pay: <\/strong>Coming soon!<strong> <\/strong><a href=\"https:\/\/www.planetdds.com\/planet-dds-pay\/\" target=\"_blank\" rel=\"noreferrer noopener\">Planet DDS Pay<\/a> will unify your online and in-office payment systems into a single, seamless platform.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enhanced Eligibility: <\/strong>Enhanced Eligibility will improve real-time insurance verification, allowing for more accurate treatment presentation and resulting in fewer post-claim submission adjustments.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Claim validation: <\/strong>Our new enhanced claim validation system will identify and address errors in insurance claims before submission, improving approval rates.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Streamlined treatment plan workflows: <\/strong>Our new treatment planning workflows will cut down on extra steps for providers so they can focus more on patients.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>External API webhooks and API expansion: <\/strong>We will introduce event-driven webhooks and expanded <a href=\"https:\/\/www.planetdds.com\/blog\/open-apis-for-dental-software\/\" target=\"_blank\" data-type=\"post\" data-id=\"12911\" rel=\"noreferrer noopener\">API capabilities<\/a> to enable real-time data sharing and deeper integrations with partner software of your choosing.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Embedded, AI-driven workflows: <\/strong>We will launch embedded AI features to automate routine tasks and enhance decision-making across your clinical and administrative operations.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">A Renewed Mission, A Stronger Foundation&nbsp;<\/h2>\n\n\n\n<p>At Planet DDS, we\u2019re on a mission to fix what\u2019s broken in dental software. This <a href=\"https:\/\/www.planetdds.com\/about\/\" target=\"_blank\" rel=\"noreferrer noopener\">bold new mission<\/a> isn\u2019t just about building better technology; it\u2019s about empowering your dental business to operate more efficiently and deliver exceptional care to your patients. As your partner in growth, we\u2019re dedicated to providing smarter, faster, and more effective solutions that transform how dental businesses succeed.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-wistia-inc wp-block-embed-wistia-inc wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Eric 2025_Mission Statement Video\" src=\"https:\/\/fast.wistia.net\/embed\/iframe\/y1i9laer7i?dnt=1#?secret=IQ7dGHHv04\" data-secret=\"IQ7dGHHv04\" frameborder=\"0\" scrolling=\"no\" width=\"500\" height=\"281\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Looking Ahead: A Shared Future of Innovation&nbsp;<\/h2>\n\n\n\n<p>As our industry undergoes technological shifts\u2014from manual to AI, server to cloud, and all-in-one to connected systems\u2014Planet DDS is poised to lead the way for years to come. In 2025, we&#8217;ll continue to build new technologies to help you work more efficiently and stay connected. We&#8217;ll continue to power practices around the country, providing the enterprise tools you need to run your operations as you&#8217;ve always envisioned.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-wistia-inc wp-block-embed-wistia-inc wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" title=\"Eric 2025_Excited 2025 Video\" src=\"https:\/\/fast.wistia.net\/embed\/iframe\/ufp1thyhch?dnt=1#?secret=jgOiPIxogG\" data-secret=\"jgOiPIxogG\" frameborder=\"0\" scrolling=\"no\" width=\"500\" height=\"281\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Dedicated to Your Growth and Success<\/h2>\n\n\n\n<p>From the entire team at Planet DDS, thank you. It\u2019s an honor to serve organizations like yours, where our shared efforts make a real and lasting impact. With the new year well under way, our commitment to delivering meaningful solutions and shaping the <a href=\"https:\/\/www.planetdds.com\/resources\/eric-giesecke-on-mergers-acquisitions-in-the-dental-sector\/\" data-type=\"resources\" data-id=\"13326\" target=\"_blank\" rel=\"noreferrer noopener\">future of dental care<\/a> continues to drive us forward every day. <\/p>\n\n\n\n<p>The road ahead is full of exciting opportunities, and we\u2019re grateful to have you with us on this journey.&nbsp;&nbsp;Wishing you a happy, healthy, and wonderful 2025.&nbsp;We hope to see you at Orbit! Register <a href=\"https:\/\/cvent.me\/rX5VG8?RefId=Letter_from_Eric\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.&nbsp;<\/p>\n\n\n\n<p>Ready to elevate your dental organization with innovative <a href=\"https:\/\/www.planetdds.com\/resources\/the-dental-practice-management-solution-buying-guide-for-multisite-practices\/\" data-type=\"resources\" data-id=\"7676\">practice management solutions<\/a>? Contact us to see how Planet DDS can help drive your growth and success.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.planetdds.com\/book-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn More<\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>While much has evolved at Planet DDS since our founding over twenty years ago, some things remain unchanged. We began with a bold vision to break down barriers in dental&#8230;<\/p>\n","protected":false},"author":12,"featured_media":14008,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[88,1393,780,562,1321,54,8,80,1427,1414,379,128,244],"tags":[1507,1392,25,1322,1483,1403,329,13,43,169,57,1511,147],"class_list":["post-13997","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-planet-dds","category-api","category-apteryx","category-artificial-intelligence","category-cloud-9","category-cloud-software","category-dental-cloud-technology","category-dental-industry","category-dental-service-organization","category-dentalos","category-denticon","category-dso","category-industry-trends","tag-ai-assist","tag-api","tag-apteryx","tag-cloud-9","tag-cloud-based-solutions","tag-dentalos","tag-denticon","tag-dentistry","tag-dso","tag-growth","tag-planet-dds","tag-planet-dds-pay","tag-practice-management"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts\/13997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/comments?post=13997"}],"version-history":[{"count":0,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts\/13997\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/14008"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=13997"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=13997"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=13997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}