{"id":14561,"date":"2025-04-03T05:49:26","date_gmt":"2025-04-03T12:49:26","guid":{"rendered":"https:\/\/www.planetdds.com\/?post_type=client_stories&#038;p=14561"},"modified":"2025-09-05T10:27:24","modified_gmt":"2025-09-05T17:27:24","slug":"increasing-revenue-and-growth-with-denticon","status":"publish","type":"client_stories","link":"https:\/\/www.planetdds.com\/client-stories\/increasing-revenue-and-growth-with-denticon\/","title":{"rendered":"Increasing Revenue and Growth with Denticon\u00a0"},"content":{"rendered":"\n<p>Private practice owner <a href=\"https:\/\/www.christopherheckdmd.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Christopher F. Heck, DMD<\/a>, had built a steady practice at Montgomery General Dentistry in Ohio since 2016, but he was looking for ways to increase revenue and grow\u2014without adding a second location, expanding his physical space, or bringing on an associate dentist.&nbsp;&nbsp;<\/p>\n\n\n\n<p>As the sole provider at his five-operatory practice, supported by two full-time hygienists by 2023, he needed a way to increase his patient base year after year while keeping operations going strong.&nbsp;That opportunity came when he learned a nearby dentist, just a half mile away, was preparing to retire.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.planetdds.com\/wp-content\/uploads\/2025\/04\/PDDS-CS-ChristopherHeck-4.2.25-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download the Case Study<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">A Strategic Approach to Expansion&nbsp;<\/h2>\n\n\n\n<p>Competition for patients is fierce in Montgomery, Ohio, with multiple dental practices located within a one-mile radius of his practice. When Dr. Heck learned about a nearby practice for sale, he was intrigued.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Dr. Heck knew he didn\u2019t want to purchase a second location, especially one within walking distance. He offered to meet with the retiring doctor, compare treatment philosophies, and if it was a good fit, acquire the patient records.&nbsp;&nbsp;<\/p>\n\n\n\n<p>This strategy would allow Dr. Heck to significantly expand his patient volume, adding over 800 potential new patients. However, a successful <a href=\"https:\/\/www.planetdds.com\/blog\/dso-ma-101-understanding-dental-mergers-and-acquisitions\/\" target=\"_blank\" data-type=\"post\" data-id=\"11465\" rel=\"noreferrer noopener\">acquisition<\/a> would require careful planning and execution\u2014ensuring the practice was properly staffed and able to deploy <a href=\"https:\/\/www.planetdds.com\/denticon\/\" target=\"_blank\" rel=\"noreferrer noopener\">Denticon<\/a> practice management solutions effectively.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Leveraging Denticon for Rapid Growth&nbsp;<\/h2>\n\n\n\n<p>To accommodate the influx of new patients, Dr. Heck expanded his team, hiring an additional front desk team member and another hygienist, who immediately picked up the Denticon software.&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u201cI\u2019ve always been a fan of the user interface and usability,\u201d said Dr. Heck. \u201cIt\u2019s a lot more intuitive than other software. The Denticon cloud platform is very helpful, and you know that you\u2019re always using the most up-to-date version. You\u2019re not missing out on functionality.\u201d&nbsp;<\/p>\n\n\n\n<p>The patient record acquisition deal was structured so the retiring dentist would receive a percentage of collections for each of his patients who started treatment at Dr. Heck\u2019s practice.&nbsp;<\/p>\n\n\n\n<p>\u201cIn Denticon, it\u2019s really easy to run reports. I assigned all of his records to that doctor\u2019s name and then could track it,\u201d Dr. Heck explained.&nbsp;<\/p>\n\n\n\n<p>Having detailed reporting allowed Dr. Heck to monitor performance during the acquisition and make <a href=\"https:\/\/www.planetdds.com\/blog\/10-operational-ways-to-improve-same-store-growth\/\" target=\"_blank\" data-type=\"post\" data-id=\"11477\" rel=\"noreferrer noopener\">operational<\/a> adjustments as needed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Enhancing Patient Experience with Denticon&nbsp;<\/h2>\n\n\n\n<p>The Denticon advanced integrated tools expedited onboarding for Dr. Heck\u2019s team and patients. Online scheduling and digital forms simplified the registration process, reducing administrative burdens, and improving the patient experience.&nbsp;<\/p>\n\n\n\n<p>\u201cI love the ability to customize all the fields on the health history,\u201d said Dr. Heck.&nbsp;<\/p>\n\n\n\n<p>With advanced Denticon scheduling and automation tools, the team could transition patients to Christopher F. Heck, DMD dentistry with minimal disruptions, ensuring continuity of care for new patients.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.planetdds.com\/wp-content\/uploads\/2025\/04\/PDDS-CS-ChristopherHeck-4.2.25-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download the Case Study<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Achieving Operational and Financial Success<\/h2>\n\n\n\n<p>By leveraging Denticon\u2019s capabilities, the practice saw remarkable financial results. The practice experienced a substantial increase in production, adding $1.3 million in revenue from 2023 to 2024.&nbsp;<\/p>\n\n\n\n<p>\u201cDenticon made it easy for us to grow rapidly,\u201d said Dr. Heck. \u201cI\u2019ve used it since I got out of residency, and it\u2019s constantly improving and adding new functionality. It gives you peace of mind.\u201d&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Smarter Strategies for Dental Practice Growth&nbsp;<\/h2>\n\n\n\n<p>Dr. Heck\u2019s strategic expansion came down to leveraging the right <a href=\"https:\/\/www.planetdds.com\/blog\/top-5-technology-trends-shaping-dsos-in-2025\/\" data-type=\"post\" data-id=\"13958\" target=\"_blank\" rel=\"noreferrer noopener\">technology<\/a> to make it happen. With Denticon, Dr. Heck improved workflows, simplified patient onboarding, and tracked <a href=\"https:\/\/www.planetdds.com\/resources\/planet-dds-financial-guide-for-cfos-and-dsos\/\" data-type=\"resources\" data-id=\"14465\" target=\"_blank\" rel=\"noreferrer noopener\">financial<\/a> performance with ease, ensuring a successful transition for both his team and new patients.&nbsp;<\/p>\n\n\n\n<p>For dental support organizations (<a href=\"https:\/\/www.planetdds.com\/dsos-dental-groups\/\" target=\"_blank\" data-type=\"page\" data-id=\"11739\" rel=\"noreferrer noopener\">DSOs<\/a>) and growing practices, Denticon offers flexibility and scalability to support sustainable growth.&nbsp;Contact us today to learn more.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.planetdds.com\/book-a-demo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn More<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":14563,"template":"","categories":[1561,379],"tags":[66,27,329,13,68,57,147,152],"content-type":[1568],"product":[1566],"class_list":["post-14561","client_stories","type-client_stories","status-publish","has-post-thumbnail","hentry","category-case-study","category-denticon","tag-dental","tag-dental-practice","tag-denticon","tag-dentistry","tag-patients","tag-planet-dds","tag-practice-management","tag-technology","content-type-case-study","product-denticon"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories\/14561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/client_stories"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/14563"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=14561"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=14561"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=14561"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/content-type?post=14561"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/product?post=14561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}