{"id":7579,"date":"2022-05-23T07:00:23","date_gmt":"2022-05-23T13:00:23","guid":{"rendered":"https:\/\/www.planetdds.com\/?post_type=client_stories&#038;p=7579"},"modified":"2025-10-11T07:12:40","modified_gmt":"2025-10-11T14:12:40","slug":"american-dental-companies-relies-on-planet-dds","status":"publish","type":"client_stories","link":"https:\/\/www.planetdds.com\/client-stories\/american-dental-companies-relies-on-planet-dds\/","title":{"rendered":"American Dental Companies Relies on Denticon for Centralized and Secure Practice Management"},"content":{"rendered":"\n<p>Founder and CEO of American Dental Companies (<a href=\"https:\/\/www.bing.com\/ck\/a?!&amp;&amp;p=0360d4c8f7387a0457c710f9668a83b5fad9cb57fb55ba43eb1eda7c1accd435JmltdHM9MTc1OTYyMjQwMA&amp;ptn=3&amp;ver=2&amp;hsh=4&amp;fclid=242540e5-35bf-6b95-2f23-556a342d6a3e&amp;psq=American+Dental+Companies&amp;u=a1aHR0cHM6Ly93d3cuYW1lcmlkZW50Y28uY29tLw\" target=\"_blank\" rel=\"noreferrer noopener\">ADC<\/a>), Dr. Adri Rama, places high-quality patient care as the primary focus for his practices. With more than fifty locations (and growing) throughout Arizona, Dr. Rama relies on secure, centralized practice management solution to optimize business operations and deliver the highest level of care.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.planetdds.com\/wp-content\/uploads\/2025\/10\/CASE-STUDY-American-Dental-Companies-100925.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Download the Case Study<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Exploring Cloud-Based Solutions<\/h2>\n\n\n\n<p>Dr. Rama began looking for a cloud-based practice management solution in 2015. At that time, most of his locations were using Dentrix server-based software by Henry Schein. He realized that he needed a robust, <a href=\"https:\/\/www.planetdds.com\/landing\/cloud-based-dental-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">cloud-based software<\/a> that could help him manage across his growing locations.<\/p>\n\n\n\n<p>As he researched, he considered solutions such as <a href=\"https:\/\/www.henryscheinone.com\/products\/dentrix-ascend\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dentrix Ascend<\/a> by Henry Schein, <a href=\"https:\/\/www.straumann.com\/en\/discover\/carestack.html\" data-type=\"link\" data-id=\"https:\/\/www.straumann.com\/en\/discover\/carestack.html\" target=\"_blank\" rel=\"noreferrer noopener\">CareStack<\/a>, <a href=\"https:\/\/www.curvedental.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Curve<\/a>, and <a href=\"https:\/\/www.planetdds.com\/denticon\/\">Denticon<\/a>. Since he had used Dentrix, he first tried their cloud-based offering, Dentrix Ascend. But within the first eight months, he found a flaw in the financial reporting of the software that ultimately made him decide to begin looking for alternatives.<\/p>\n\n\n\n<p>\u201cAlthough it was hard to notice in the first five to six months, coding for the financial reporting was not good,&#8221; said Rama. &#8220;I started to see discrepancies in the months that were closed. When he raised the issue, the Ascend team wasn\u2019t even aware of this problem with their software.&#8221;<\/p>\n\n\n\n<p>After eight months of overpayments, he began looking into switching cloud solutions again. \u201cWe went back to the drawing board and looked at other cloud solutions,\u201d added Dr. Rama.<\/p>\n\n\n\n<p>That&#8217;s when Dr. Rama turned to Planet DDS <a href=\"https:\/\/www.planetdds.com\/denticon\/\">D<\/a><a href=\"https:\/\/www.planetdds.com\/denticon\/\" target=\"_blank\" rel=\"noreferrer noopener\">e<\/a><a href=\"https:\/\/www.planetdds.com\/denticon\/\">nticon<\/a> practice management and <a href=\"https:\/\/www.planetdds.com\/apteryx\/\" target=\"_blank\" rel=\"noreferrer noopener\">Apteryx<\/a> imaging solutions to achieve his growth objectives.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"TextRun SCXW192670657 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW192670657 BCX0\" data-ccp-parastyle=\"heading 2\">The Path to Denticon<\/span>&nbsp;<\/span><\/h2>\n\n\n\n<p>Prior to onboarding Planet DDS, ADC relied on servers that were costly, unreliable, did not offer optimal <a href=\"https:\/\/www.planetdds.com\/resources\/dso-security-privacy-and-compliance\/\" data-type=\"resources\" data-id=\"13890\" target=\"_blank\" rel=\"noreferrer noopener\">security<\/a>, and resulted in fragmented systems across the company\u2019s multiple offices. This was not sustainable for long-term expansion that could support high production numbers without compromising quality patient care.<\/p>\n\n\n\n<p>\u201cOur vision is controlled growth, and for us to achieve that, we needed the infrastructure first,\u201d said Dr. Rama about his decision to onboard Planet DDS. \u201cSome groups will accept having an office run on <a href=\"https:\/\/www.pattersondental.com\/cp\/software\/dental-practice-management-software\/eaglesoft?gad_source=1&amp;gad_campaignid=1781927237&amp;gbraid=0AAAAADiUiK56T1NGt9yGSgj93QZZRdwCD&amp;gclid=Cj0KCQjw0Y3HBhCxARIsAN7931VdwxW6LF82CKAYYXeGPdXfz3UPUi1j9rqvWpHun8zczcqzibSxeVYaAr3HEALw_wcB\" target=\"_blank\" rel=\"noreferrer noopener\">Eaglesoft<\/a> while others run on Dentrix Ascend. We will not bring anyone on board to join our group if they don\u2019t agree to switch to Denticon and Apteryx.\u201d<\/p>\n\n\n\n<p>\u201cThis is such an important technology for our group, and we can\u2019t get everyone on the same page if they don\u2019t change to the same infrastructure,\u201d shared Dr. Rama. \u201cDenticon is non-negotiable for us. We cannot deliver this standard of care without Denticon.\u201d&nbsp;<\/p>\n\n\n\n<p>When ADC first transitioned to Denticon, the group had just four locations. Since then, it has grown significantly\u2014now supporting more than fifty offices across Arizona with a secure, centralized platform that enables them to <a href=\"https:\/\/www.planetdds.com\/resources\/scalability-guide-dsos-dental-groups\/\">scale<\/a> successfully.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Putting Patients First with Denticon<\/h2>\n\n\n\n<p>In seeking the right solution for ADC, Dr. Rama&#8217;s main objective was to find a platform that would enhance <a href=\"https:\/\/www.planetdds.com\/resources\/emily-vanney-on-blending-patient-care-and-organizational-leadership\/\" target=\"_blank\" data-type=\"resources\" data-id=\"11486\" rel=\"noreferrer noopener\">patient care<\/a> while also supporting his administrators and doctors.<\/p>\n\n\n\n<p>\u201cWe are a high-volume practice,&#8221; explained Dr. Rama. &#8220;We are able to maintain a high volume each day without sacrificing quality because we have a streamlined, centralized practice management solution. Our practice is very patient-oriented, and none of the doctors are an island unto themselves.\u201d<\/p>\n\n\n\n<p>With Planet DDS practice management solutions, ADC effectively streamlines operations and delivers a better patient experience, even across multiple practices. \u201cI think it\u2019s an incredible strength for Planet DDS,\u201d said Dr. Rama. \u201cEverything is integrated so we can put our patients first.\u201d<\/p>\n\n\n\n<p>Find out what Dr. Rama loves most about Planet DDS dental software solutions:<\/p>\n\n\n<p><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/n91dh2nldk.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding: 56.25% 0 0 0; position: relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height: 100%; left: 0; position: absolute; top: 0; width: 100%;\">\n<div class=\"wistia_embed wistia_async_n91dh2nldk seo=true videoFoam=true\" style=\"height: 100%; position: relative; width: 100%;\">\n<div class=\"wistia_swatch\" style=\"height: 100%; left: 0; opacity: 0; overflow: hidden; position: absolute; top: 0; transition: opacity 200ms; width: 100%;\"><img decoding=\"async\" style=\"filter: blur(5px); height: 100%; object-fit: contain; width: 100%;\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/n91dh2nldk\/swatch\" alt=\"\" aria-hidden=\"true\" \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Enhanced Security and Performance&nbsp;<\/h3>\n\n\n\n<p>Like most dental providers, ADC offices were once server-based. However, Dr. Rama was an early adopter of cloud-based solutions, acknowledging that server-based systems were unreliable, costly, and vulnerable to theft and hackers.<\/p>\n\n\n\n<p>Prior to onboarding Planet DDS and still on a server-based system, Dr. Rama experienced a power surge that wiped out all computer systems causing them to lose everything. The $900 per month backup service informed him they had not backed up his practice\u2019s data for thirty days, resulting in a six-figure <a href=\"https:\/\/www.planetdds.com\/blog\/financial-visibility-drives-profitability\/\" target=\"_blank\" rel=\"noreferrer noopener\">financial<\/a> loss for his business.<\/p>\n\n\n\n<p>In addition, one of his largest offices experienced a break-in several years ago. All data had been moved to the cloud, but there was still an old server on site. The server was stolen, hard drives and computers destroyed. Thanks to Planet DDS, the impact on ADC was minimal.<\/p>\n\n\n\n<p>\u201cImagine if this had happened six years ago; we would have lost everything,&#8221; shared Dr. Rama. &#8220;But because there was no client data on those servers, we were back up and running with no disruption to our practice.\u201d<\/p>\n\n\n\n<p>With Planet DDS\u2019s secure, cloud-based solution, Dr. Rama is now confident that data and information is now safe.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Centralized Practice Management<\/h3>\n\n\n\n<p>With Denticon and Apteryx, Dr. Rama\u2019s company can easily access patient and practice information anytime, anywhere to ensure optimal operations. Planet DDS provides standardized, all-in-one robust solutions for reporting, billing, treatment planning, X-rays, and more.<\/p>\n\n\n\n<p>\u201cEverything is standardized to a much higher level than other cloud companies,&#8221; said Dr. Rama. &#8220;From insurance verifications, accounts receivable, billing to EOB entries, we could not do it without Planet DDS. I don\u2019t think there\u2019s another cloud technology that can do all of this.\u201d<\/p>\n\n\n\n<p>Dr. Rama added: \u201cYou can\u2019t provide quality care with a cumbersome process or a server that\u2019s going to crash when you try to log in. We do not want fragmented offices and server-based systems. I predict that servers will soon be a thing of the past.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Higher Standards for Patient Care<\/h2>\n\n\n\n<p>Beyond using Planet DDS solutions for reliable access to data, Dr. Rama also utilizes Denticon and Apteryx cloud-based solutions to improve the standard of patient care.<\/p>\n\n\n\n<p>Each month, ADC closes its offices for two hours to provide clinical training for dentists. With Denticon and Apteryx, they review recent cases by accessing anonymized charts, treatment plans, X-rays, etc., to see where they can improve.<\/p>\n\n\n\n<p>\u201cThis is how I check the quality of our work to see what standard of care was delivered and determine whether there\u2019s room for improvement,\u201d said Dr. Rama. \u201cI do the same exercise with the hygiene team and the front desk team.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Scale Your DSO with Denticon<\/h2>\n\n\n\n<p>With Planet DDS practice management solutions, American Dental Companies has created a unified foundation for <a href=\"https:\/\/www.planetdds.com\/resources\/dso-dental-group-growth-guide\/\" data-type=\"resources\" data-id=\"14988\">growth<\/a>\u2014one that combines secure, centralized operations with scalable performance and high-quality patient care.<\/p>\n\n\n\n<p>Looking for smarter ways to enhance operations and grow? Contact us today.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Request a Demo<\/a><\/div>\n<\/div>\n","protected":false},"featured_media":16003,"template":"","categories":[780,562,1561,54,8,1427,379,164,128,88,146,243],"tags":[559,1580,472,27,329,13,43,169,289,68,57,147,1581,20],"content-type":[1568],"product":[1565],"class_list":["post-7579","client_stories","type-client_stories","status-publish","has-post-thumbnail","hentry","category-apteryx","category-artificial-intelligence","category-case-study","category-cloud-software","category-dental-cloud-technology","category-dental-service-organization","category-denticon","category-dentists","category-dso","category-planet-dds","category-practice-management","category-security","tag-ai","tag-ascend","tag-cloud-based-solution","tag-dental-practice","tag-denticon","tag-dentistry","tag-dso","tag-growth","tag-patient-care","tag-patients","tag-planet-dds","tag-practice-management","tag-scalabililty","tag-security","content-type-case-study","product-apteryx"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories\/7579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/client_stories"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/client_stories"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/16003"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=7579"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=7579"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=7579"},{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/content-type?post=7579"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/product?post=7579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}