{"id":8336,"date":"2021-11-03T21:08:32","date_gmt":"2021-11-04T03:08:32","guid":{"rendered":"https:\/\/www.planetdds.com\/blog\/7-email-campaign-ideas-to-get-more-patient-appointments\/"},"modified":"2021-11-03T21:08:32","modified_gmt":"2021-11-04T03:08:32","slug":"7-email-campaign-ideas-to-get-more-patient-appointments","status":"publish","type":"post","link":"https:\/\/www.planetdds.com\/blog\/7-email-campaign-ideas-to-get-more-patient-appointments\/","title":{"rendered":"7 Email Campaign Ideas To Get More Patient Appointments"},"content":{"rendered":"<h4>By Dr. Greg Grillo<\/h4>\n<p>In the healthcare industry, trust forms the foundation for our patient relationships. We often focus on drawing new patients to us, but we\u2019re dependent on long-term relationships, too. Marketing works to acquire patients, but it also helps retain them for a long-term relationship.\u00a0Acquisition marketing depends on a multi-platform approach that builds the value of our brand. Most consumers need\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.b2bmarketing.net\/en\/resources\/blog\/marketing-rule-7-and-why-its-still-relevant-b2b\" target=\"_blank\" rel=\"noopener\">SEVEN INTERACTIONS\u00a0<\/a><\/span>with a brand before they make a buying decision. Each touchpoint builds familiarity and adds another layer of trust. Google and Facebook reviews, paid ads, and social media videos help drive new patients in our direction.\u00a0Retention marketing involves everything we do once a patient has made their first appointment. A great experience solidifies the patient\u2019s expectations, but we need to keep in touch with them to build expanded confidence. Consumers may encounter up to\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.gradschools.com\/degree-guide\/how-many-ads-do-you-see-each-day\" target=\"_blank\" rel=\"noopener\">10,000 ADS IN A DAY\u00a0<\/a><\/span>, and other messages can overtake their awareness of our brand. We need effective techniques to cut through the traffic and stay connected. Creative email campaign ideas deserve a look; they engage patients at every stage of their journey.<\/p>\n<h4>Does Email Marketing Work For Healthcare?<\/h4>\n<p>Email campaigns help you stay in touch, deepen relationships with your patients, establish authority, and remain top-of-mind in a noisy world. Email provides a unique marketing channel that puts you in touch with a target audience that knows your name. Healthcare email marketing boasts solid results;\u00a0<span class=\"newlink\"><a href=\"https:\/\/knowledgebase.constantcontact.com\/articles\/KnowledgeBase\/5409-average-industry-rates?lang=en_US\" target=\"_blank\" rel=\"noopener\">17.68% GET OPENED\u00a0<\/a><\/span>with a 6.28% click-through rate. The answer is clearly positive when asking, \u201cDoes email marketing work for healthcare?\u201d\u00a0A little creativity helps boost open rates of your email marketing campaigns, especially when patients know you send interesting, informative content. An email from a local healthcare brand like yours can carry more weight than one from a clothing retailer, for example. Here are seven ideas to consider for your next campaign:<\/p>\n<ol>\n<li>Generate an overdue patient list and send a reactivation email that includes an incentive. For example, offer entry into a drawing for a gift basket if they schedule before a specific date.<\/li>\n<li>Send emails to your patients and thank them for referring friends and family. Then offer a gift card for every referral they send your way. People are people, and we all love a little reward. Genuine acknowledgment means a lot, too.<\/li>\n<li>If your practice accepts insurance, send an email blast in the fall that encourages patients to \u201cuse it or lose it.\u201d Patients often forget they\u2019ve met their deductibles or have unused benefits. A well-crafted email will remind them that tapping in on their benefits is a good idea and emphasizing the urgency of time moves people to action.<\/li>\n<li>Send an email that introduces virtual visits and shares some insight into their benefits. Include an offer for a free consultation via a\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.planetdds.com\/solutions\/legwork\/legwork-software\/\" target=\"_blank\" rel=\"noopener\">SECURE TELEHEALTH PLATFORM\u00a0<\/a><\/span>to introduce them to this popular option. Many patients have experienced telehealth with primary medicine, and\u00a0<span class=\"newlink\"><a href=\"https:\/\/mhealthintelligence.com\/news\/covid-19-telehealth-delivery-reaps-high-patient-satisfaction\" target=\"_blank\" rel=\"noopener\">80% OF THEM EXPRESS SATISFACTION\u00a0<\/a><\/span>with it.<\/li>\n<li>Send an email with a video that highlights a new service or change in the office. Video boosts engagement, and you can create a simple smartphone recording that does the trick. Email click rates\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.lifewire.com\/how-many-emails-are-sent-every-day-1171210\" target=\"_blank\" rel=\"noopener\">INCREASE BY 300%\u00a0<\/a><\/span>if you include video.<\/li>\n<li>Provide a case study with photos for a popular service. For example, a dentist may show teeth whitening, or an optometrist might showcase a new vision product. Boost interest by adding a giveaway drawing that patients can enter for an associated product or service.<\/li>\n<li>Send an email introducing a new or existing staff member and tell a little of their story. Patients love knowing the human side, and that strengthens relationships and our brand. Consider adding a short video or some friendly photos.<\/li>\n<\/ol>\n<h4>Healthcare Email Marketing Strengthens The Bond<\/h4>\n<p>Our patients want to hear from us. About\u00a0<span class=\"newlink\"><a href=\"https:\/\/patientengagementhit.com\/news\/consumers-demand-digital-patient-experience-online-presence\" target=\"_blank\" rel=\"noopener\">60% OF PATIENTS RESEARCH PROVIDERS ONLINE\u00a0<\/a><\/span>before engaging with them, so there\u2019s a significant investment in time and trust before they arrive. We want to do everything possible to keep them in our offices, and email campaigns provide holding power.\u00a0Gathering email addresses is like collecting gold nuggets. Each one opens a new communication channel with someone who willingly provides their information, and the value adds up. Your practice can automate collecting this data into your system by:<\/p>\n<ol>\n<li>Requesting personal email addresses on intake forms by adding an input field.\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.planetdds.com\/solutions\/legwork\/legwork-software\/\" target=\"_blank\" rel=\"noopener\">LEGWORK PAPERLESS FORMS\u00a0<\/a><\/span>makes it simple to customize forms that patients can fill out ahead of time. You\u2019ll have their contact information before they even walk into the office.<\/li>\n<li>Embedding forms into your mobile-responsive website. Quizzes and assessments engage prospective patients and offer valuable information in exchange for contact information, including email addresses.<\/li>\n<li>Using social media to generate more email contacts through various tactics. For example, embed an email sign-up form on your Facebook business page or include links to your blog posts containing sign-up forms.\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.planetdds.com\/solutions\/legwork\/legwork-dental-marketing\/\" target=\"_blank\" rel=\"noopener\">LEGWORK FUNNELS\u00a0<\/a><\/span>is one tool that provides integrated tools for effortless list-building.<\/li>\n<\/ol>\n<h4>Healthcare Email Marketing Strategy That Delivers<\/h4>\n<p>Communication takes many forms, and email isn\u2019t going away. Even though teens spend hours on social media,\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.lifewire.com\/how-many-emails-are-sent-every-day-1171210\" target=\"_blank\" rel=\"noopener\">78% OF THEM USE EMAIL\u00a0<\/a><\/span>. Every demographic relies on email, and the inbox offers a fantastic way to stay engaged with patients before and after their visits.\u00a0A healthy email list supports many other functions in our practices. For example,\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.planetdds.com\/solutions\/legwork\/legwork-software\/\" target=\"_blank\" rel=\"noopener\">LEGWORK TREATMENT OPPORTUNITIES\u00a0<\/a><\/span>helps dentists educate and motivate patients with diagnosed treatment sitting in their charts. If we conduct audits of unfinished care, we can send follow-up emails to patients nudging them to the next step.\u00a0Keep email campaigns in your strategic digital marketing plan to nurture relationships beyond treatment visits. We\u2019ll keep our practices and our patients healthy, and that\u2019s a win-win scenario for everyone.\u00a0Discover how Legwork can help your practice automate and leverage email marketing campaigns. Schedule some time to speak with an expert!<\/p>\n<p>[dr_grillo_bio]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Dr. Greg Grillo In the healthcare industry, trust forms the foundation for our patient relationships. We often focus on drawing new patients to us, but we\u2019re dependent on long-term&#8230;<\/p>\n","protected":false},"author":3,"featured_media":8557,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[99],"tags":[],"class_list":["post-8336","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legwork"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts\/8336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/comments?post=8336"}],"version-history":[{"count":0,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts\/8336\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/8557"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=8336"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=8336"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=8336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}