{"id":8392,"date":"2021-04-15T15:00:00","date_gmt":"2021-04-15T21:00:00","guid":{"rendered":"https:\/\/www.planetdds.com\/blog\/5-dental-website-design-tricks\/"},"modified":"2021-04-15T15:00:00","modified_gmt":"2021-04-15T21:00:00","slug":"5-dental-website-design-tricks","status":"publish","type":"post","link":"https:\/\/www.planetdds.com\/blog\/5-dental-website-design-tricks\/","title":{"rendered":"5 Dental Website Design Tricks"},"content":{"rendered":"<h4>By Dr. Greg Grillo<\/h4>\n<p>1,197,982,359.<\/p>\n<p>That\u2019s how many websites float in cyberspace, and about\u00a0<span class=\"newlink\"><a href=\"https:\/\/siteefy.com\/how-many-websites-are-there\/#:~:text=For%20that%20reason%2C%20the%20most,new%20websites%20are%20created%20globally.\" target=\"_blank\" rel=\"noopener\">380 new sites are created every minute\u00a0<\/a><\/span>. In California alone, there are over 20,000 dentists and specialists. Their websites fit into that number, too.<\/p>\n<p>Even if there are only ten offices in your region, you don\u2019t want to end up at the bottom of the pile. In the online world, that\u2019s a burial. But even if we conquer the \u201cdentist near me\u201d search on a new patient\u2019s phone, there\u2019s no guarantee they\u2019ll end up in our chair.<\/p>\n<p>In a competitive world full of clicks and swipes, we\u2019re lucky to command\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.towermarketing.net\/blog\/winning-the-fight-against-a-website-users-attention-span\/#:~:text=A%20website%20user%27s%20attention%20span%20lies%20somewhere%20around%20eight%20seconds.\" target=\"_blank\" rel=\"noopener\">8 seconds of a web visitor\u2019s attention\u00a0<\/a><\/span>before they\u2019re gone. They might like our Google star rating, but a poor website experience can lead them to the next listing. Worse,\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.intechnic.com\/blog\/100-ux-statistics-every-user-experience-professional-needs-to-know\/#:~:text=Website%20UX%20Stats&amp;text=72%25%20of%20business%20websites%20receive,based%20on%20their%20website%20design.\" target=\"_blank\" rel=\"noopener\">75% of a user\u2019s perception about the credibility of a typical business\u00a0<\/a><\/span>is based on website design. Even if our practices don\u2019t take a complete hit, our online image sets a tone for our brand.<\/p>\n<p>A delicate mix of design, content, and user experience elements impact what a potential patient decides to do once they land on our websites. All websites need intentional design, but consider these five critical tricks for our high-trust profession:<\/p>\n<h2>1. Keep Content Current<\/h2>\n<p>It might not seem like a big deal if last month\u2019s expired new patient special still pops up on the home page, but patients may wonder what else we\u2019ve let slip. Outdated information sends subtle cues that may undermine trust. Review each page of your dental website and send updates to your webmaster at least quarterly. Make sure to:<\/p>\n<ul>\n<li>Keep an active blog with fresh articles or videos.<\/li>\n<\/ul>\n<ul>\n<li>Update staff photos and bios.<\/li>\n<\/ul>\n<ul>\n<li>Change expired announcements.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>2. Don\u2019t Ignore Your Bio Page<\/h2>\n<p>If you\u2019re hiring a carpet cleaner, you probably don\u2019t spend a lot of time reading the team bio. But patients trust us in their mouths with delicate procedures, and <span class=\"newlink\"><a href=\"https:\/\/www.dentalproductsreport.com\/view\/study-finds-more-60-percent-people-suffer-dental-fear\" target=\"_blank\" rel=\"noopener\">60% of people report anxiety\u00a0<\/a><\/span>about what we do. The\u00a0<span class=\"newlink\"><a href=\"https:\/\/blog.hubspot.com\/marketing\/optimize-important-website-pages\" target=\"_blank\" rel=\"noopener\">\u201cAbout Us\u201d\u00a0<\/a><\/span>or \u201cMeet the Doctor\u201d page is generally the most visited page after the home page. Patients don\u2019t wait to find out if they like, trust, and will make an appointment to see us.<\/p>\n<ul>\n<li>Authentically explain why you chose dentistry.<\/li>\n<\/ul>\n<ul>\n<li>Display a professional, friendly headshot, and ditch the clinical gown.<\/li>\n<\/ul>\n<ul>\n<li>Share your interests, commitments, and values.<\/li>\n<\/ul>\n<ul>\n<li>Clarify your qualifications, but don\u2019t smother readers with academics and organizations.<\/li>\n<\/ul>\n<h2>3. Make Conversions Easy<\/h2>\n<p>It\u2019s satisfying to attract 300 unique site visitors last month, but it doesn\u2019t mean much if we only saw five new patients. A good practice website gives visitors a simple way to make an appointment. It also hooks interested visitors who may need a little nurturing before they commit to care. The best websites in every industry feature Call To Action prompts to move visitors to the next step.<\/p>\n<ul>\n<li>Add online appointment scheduling to your website.<\/li>\n<li>Use buttons with clear fonts that lead to a contact form or booking.<\/li>\n<li>Include assessments or quizzes in articles or service pages.<\/li>\n<\/ul>\n<h2>4. Embed Your Brand Everywhere<\/h2>\n<p>As dentists, we may think branding belongs to tech companies and retailers. But patients should see our brand whenever they interact with our practice, and our dental website anchors that experience. Brand is your story, and it\u2019s told in a hundred different ways. But on your website, consider:<\/p>\n<ul>\n<li><span class=\"newlink\"><a href=\"https:\/\/www.creativebloq.com\/web-design\/12-colours-and-emotions-they-evoke-61515112\" target=\"_blank\" rel=\"noopener\">Colors\u00a0<\/a><\/span>\u00a0carry an emotional punch. Give thought to your scheme and what your colors \u201csay.\u201d<\/li>\n<\/ul>\n<ul>\n<li>Look at your words and messaging. Make sure you don\u2019t sound like every other dental office. What makes your brand unique?<\/li>\n<\/ul>\n<ul>\n<li>Use imagery that reflects target audiences. If you serve families, use a family photo in your bio.<\/li>\n<\/ul>\n<ul>\n<li>Don\u2019t use small fonts with poor contrast against background colors. Can Baby Boomers read your pages without straining?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>5. Include Social Proof<\/h2>\n<p>Online reviews affect consumer decisions at Amazon, Tripadvisor, and Airbnb. But reviews\u2013especially on Google and Facebook\u2013dramatically influence patients\u2019 choices. According to <span class=\"newlink\"><a href=\"https:\/\/www.softwareadvice.com\/medical\/\" target=\"_blank\" rel=\"noopener\">Software Advice\u00a0<\/a><\/span>, over\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.softwareadvice.com\/resources\/how-patients-use-online-reviews\/\" target=\"_blank\" rel=\"noopener\">70% of patients use reviews\u00a0<\/a><\/span>as the first step towards choosing a new doctor, and they often trust them as much as family and friends. But we can extend social proof\u2019s influence by using it on our websites:<\/p>\n<ul>\n<li>Use testimonials directly on your website, but sprinkle them throughout your pages. Dedicated testimonial pages tend to generate minimal traffic.<\/li>\n<\/ul>\n<ul>\n<li>Include before and after photos of your favorite cases.<\/li>\n<\/ul>\n<ul>\n<li>Consider simple testimonial videos from several patients. Video also keeps visitors on your site longer, and longer time-on-site helps SEO.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Adding The Secret Sauce To Your Dental Websites<\/h2>\n<p>Behind the scenes, we constantly need integration, analysis, and adjustment. A good strategy includes monitoring what we see while relying on the pros to keep the nuts and bolts together. Some keys they understand include:<\/p>\n<ul>\n<li>Load times affect conversions and user experience. Amazon once estimated that a\u00a0\u00a0<span class=\"newlink\"><a href=\"https:\/\/medium.com\/@vikigreen\/impact-of-slow-page-load-time-on-website-performance-40d5c9ce568a\" target=\"_blank\" rel=\"noopener\">1-second delay\u00a0<\/a><\/span>\u00a0on their website could cost them $1.6 billion in sales. We\u2019re not Amazon, but we\u2019re serving the same consumers, and their expectations have intensified over the years.<\/li>\n<\/ul>\n<ul>\n<li>Currently\u00a0\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.statista.com\/statistics\/275591\/number-of-mobile-internet-user-in-usa\/#:~:text=In%202020%2C%20274.7%20million%20people,population%20are%20mobile%20internet%20users.\" target=\"_blank\" rel=\"noopener\">83% of people who use the internet\u00a0<\/a><\/span>\u00a0do so from a mobile device. Our websites must be responsive to all devices. While Baby Boomers are more likely to access the internet from laptops, Millennials and Gen X gravitate towards smartphones.<\/li>\n<\/ul>\n<ul>\n<li>Website hierarchy contributes to a visitor\u2019s perception of our pages. The organization of menus, text boxes, images, and more can affect everything from SEO to the following action a visitor takes.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Almost anyone can build a website with today\u2019s DIY options. But the complex psychology that connects us to our patients runs much deeper. With just a little awareness and the right help, our dental websites can tell our story, draw in new patients, and keep patients engaged between appointments.<\/p>\n<p>Make sure your website is set up to provide the best possible experience for your visitors\u2013and ultimately turn them into patients\u2013by watching\u00a0<span class=\"newlink\"><a href=\"https:\/\/www.planetdds.com\/events\/3-reasons-youre-not-getting-new-dental-patients-from-your-website\">this training\u00a0<\/a><\/span>packed with best practices from a seasoned healthcare website designer!<\/p>\n<p>[dr_grillo_bio]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By Dr. Greg Grillo 1,197,982,359. That\u2019s how many websites float in cyberspace, and about\u00a0380 new sites are created every minute\u00a0. In California alone, there are over 20,000 dentists and specialists&#8230;.<\/p>\n","protected":false},"author":3,"featured_media":8612,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[99],"tags":[],"class_list":["post-8392","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legwork"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts\/8392","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/comments?post=8392"}],"version-history":[{"count":0,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/posts\/8392\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media\/8612"}],"wp:attachment":[{"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/media?parent=8392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/categories?post=8392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.planetdds.com\/wp-json\/wp\/v2\/tags?post=8392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}